— PROCESS

Four steps from brief to strike. No middlemen, no agency markups, no surprises on invoice day.

1

Brief / 12-hour response

You send venue, date, headline act, and audience size. Inside 12 hours we send a full kit plan, 3D pre-visualisation, transport schedule, and a fixed quote. No discovery calls, no agency rounds.

2

Pre-vis / Show file

Two to four weeks before show day we lock the plot in WYSIWYG or Capture. You get a fly-through video, signed-off fixture list, and DMX patch. Programming starts before the truck loads.

3

Build day / Crew on site

Crew rolls in at scheduled call time. Rig up, focus, programming check, soundcheck integration, dress rehearsal. CSCS cards on every build job, RAMS submitted in advance.

4

Show night / Two operators minimum

Lighting director on console, runner on stage. Headliner sets are busked. Support and warm-ups can run timecoded if that's how the artist tours. Strike to truck on the same crew that built it.

What we don't do

  • Sales calls before quotes. You get the number with the brief response.
  • Subcontracted gear. If it's in the quote, we own it or we name the partner.
  • Surprise invoices. Fixed price covers the show as briefed. Changes go through change orders, signed before they happen.